Venmo deactivated my account and refuses to tell me why

Someone hacked my venmo account and changed some personal information. I was able to get in, change the information back and reach out to support to let them know of the breach. They temporarily froze my account while they looked into it. The next day I get an email saying that I violated the user agreement and my account is being permanently deactivated and they’re holding my money for 180 days. I have gone back and forth and they refuse to tell me what terms I violated, which is a bunch of bs. Is there anything I can do to either figure out why they’re doing this, keep my account open, and/or get my money back faster?