ACB lost my 22kg haul in their WH

Like the title says, hundreds of dollars spent in clothing, hundreds of dollars spent on shipping.
Its been over a week and my parcels have not shipped.

For the past days the status is "WH is looking for you parcels, they will be shipped directly once they are found"
If not "we will compensate you".

I mean, we talking the above, plus fees, detailed services etc etc.
Firs time buying anything and using agent.

My biggest fear was to get them seized, they end up lost in their own WH....

What an experience!