Coinbase UK restricted trading because I cannot provide an ID from the UK. Is this correct?

Hello,

I am a Spanish citizen who has been living in the UK for several years. I opened a Coinbase account in 2018 and, until recently, I have never encountered any issues verifying my ID.

I hold settled status in the UK but remain a Spanish citizen, and I do not possess a UK driver’s license.

A few days ago, I noticed that my Coinbase account had been restricted to "View-only" for all markets. After reaching out to support and spending 5.5 hours in a chat, I was informed that they could not verify my ID because I need to provide UK-based identification, which I do not have. Support advised that there is nothing they can do because this requirement falls under UK jurisdiction.

Given the significant number of foreigners living legally in the UK, I find this policy surprising and difficult to understand.

Do you have any insights into why this might be happening or suggestions on how I can proceed to resolve this issue?

Thanks,