Ban for 10 years?!

For context I was banned for 10 years today and hardware banned for a year. I played a zero damn match recruit gear ticket to warm up this morning died within 2 minutes and left the match and there it was 10 year ban. Tried to make a new account on epic games and hardware banned for a year. Please look at my stats @ urbanlunatik you can see I’m not even a moderately okay played hardly extract and 0.7 kd. Has anyone else had these issues and overcome them? I’ve also got 277 hours in the game