Swirls

I worked the drive thru today and a lady ordered the toasted white chocolate in her coffee I go to hand it to her and she was like ummm why does this say swirl? I don’t want the swirl I just want TWC. I was like maam that’s just what the syrup is called. And she was like no it’s not I’ve been coming to Dunkin for x years and never saw swirl on the cup. And I just said it’s the syrup name from Dunkin have a nice day and closed the window. WHAT THE HECK some of these customers have me wanting to put my 2 weeks in because I cannot do the stupidity… today effing sucked with 80% of the customers tho