Stuck in train

Just barely got the game and started it up. I am still going through the tutorial. I got to the part where you defeat all the stormtroopers in a train car and then you have to use the force to stop the spinning gate so you can move upwards. No matter how many times I try, the game won’t let me climb up the gate. Cal will just grab the gate and then let go after a couple seconds. Can anyone help? I’m afraid the game is just glitched but I was so excited to play it.