Square Enix announces Group Customer Harassment policy

Source: https://www.hd.square-enix.com/eng/company/customer_harassment_policy.html

Should Square Enix determine that an individual has engaged in an action against one of our employees or partners that exceeds socially acceptable behavior or is harmful, we reserve our right to cease providing support services or to refrain from providing our group's products and services.
Where such action is egregious or with malicious intent, Square Enix reserves its right to protect its employees and partners and to take legal action or criminal proceedings upon consulting the police and/or lawyers. Actions which Square Enix considers customer harassment or to exceed socially acceptable behavior or is harmful include, but are not limited to, the following examples:

More in the link. I am honestly not surprised that this happens. Last year Nojima-san got harassed: https://x.com/sgwr1/status/1755837266424217828

Tetsuya Nomura also gets a lot of harassment by fans but that should be known at this point.

Hajime Tabata (FFXV director, former Square Enix employee) got a lot of hate too.

The english voice actress of FFXIV's Wuk Lamat got harassed too:
https://www.thegamer.com/final-fantasy-14-wuk-lamat-voice-actor-abuse-death-threats-doxing-transphobia/

There's countless of other instances where I saw harassment on social media regarding Square Enix staff.

It doesn't even end with Square Enix staff. Community members and content creators got harassed too by people with multiple alt accounts. (People that have been following the fandom for the past 15-20 years probably know who I mean)

I don't know if this policy will actually help because a lot of harassment happens on platforms like Twitter but I hope the community takes this as an opportunity to talk about this topic and to promote a better and less toxic environment.

Edit: According to FFVII content creator Schrodingersbabyseal this is also due to an influx of japanese grifter accounts who slander the developers: https://x.com/Schrodingersba4/status/1877581671618507237