Buying/Selling a Home

How many people believe that they would be able to properly navigate buying or selling a home (with access to some education, research, and tools) without having to pay a Real Estate Agent a 5-6% commission?

Do people believe the Real Estate industry should operate like a more traditional service-based business, where agents are paid "per service"? For example, paying for contract preparation, negotiation, navigating inspection contingencies, open houses, showing properties, etc. Even if each service is itemized, the average home sale would save thousands with a service model.

Do you think this is a legitimate need within the Real Estate industry?