Got refund from New Era Collab hat even though it was already shipped and on its way?

First I got the confirmation email from LeFleur about my order being confirmed, THEN another email saying it was already shipped and on its way…

But I didn’t get an update at all for about three weeks after that so I wrote them an email asking about it (cause usually it doesn’t take them that long to ship stuff)

Finally today I got an email saying I got a refund for it??

Has anyone had any similar experience with their orders? :/

I think it may go unsaid, but I still may ask them if this means that I’m not getting my hat (I really wanted it)