How the people and the State consider public transports?

Seeing a increasing number of personal cars and in the same time how awful is the traffic jams in Shymkent or Almaty (I've never been to Astana), what do people think about the public transport infrastructure?

On the other hand, do the State (akimat, blast, state) care and/or advertise for the use of train, buses, metro etc...?

I feel like, where I live (as a foreigner) in Shymkent, the lack of buses and special line for them cause many troubles.