Great service at the Nyayo House passport office today
Credit where it's due : I arrived there around 7am today to have my passport biometrics processed, and was fully prepared for tedious queues and rude staff.
It was nothing of the sort. The staff, the police officers especially, were quite polite and helpful to everyone present. The queue was moving quite fast - though there were well over 100 people in front of me, I had been served and out of there by 8am.
Kudos to the immigration office.