Is there anyway to fix these horizontal lines?
I’ve had my quest for about 4 years, using it for only a handful of hours per year and taking very good care of it (on stand, never in sun, never dropped, etc).
Recently while I was playing a game, one of these horizontal lines popped up, and 10 minutes later, this is what my screen looked like - it’s in both eyes, as well.
I have already performed a factory reset, as well as contacted Meta. However, since my warranty has expired, all they could offer me was a refurbished headset only, at $149.
I’m not in a rush to buy another pair given that my first pair had dead pixels, which I returned, to get this 2nd pair, which has an issue even though I only log maybe 10-20 hours per year on my headset.
So my question is, has anyone fixed this issue before? Is it just a ribbon cable or something that needs to be reseated?
Tl;dr: Headset has horizontal lines, Meta won’t replace them and told me I can buy a refurbished pair. Can I fix it myself?
I’ve had my quest for about 4 years, using it for only a handful of hours per year and taking very good care of it (on stand, never in sun, never dropped, etc).
Recently while I was playing a game, one of these horizontal lines popped up, and 10 minutes later, this is what my screen looked like - it’s in both eyes, as well.
I have already performed a factory reset, as well as contacted Meta. However, since my warranty has expired, all they could offer me was a refurbished headset only, at $149.
I’m not in a rush to buy another pair given that my first pair had dead pixels, which I returned, to get this 2nd pair, which has an issue even though I only log maybe 10-20 hours per year on my headset.
So my question is, has anyone fixed this issue before? Is it just a ribbon cable or something that needs to be reseated?
Tl;dr: Headset has horizontal lines, Meta won’t replace them and told me I can buy a refurbished pair. Can I fix it myself?