Income Recertification for SAVE

Hello! I rectified in March 2024 as my deadline was rapidly approaching, and my payment went up right before the announcement that nobody will have to recertify until November 2024. I have now made multiple higher payments out of fear of these months not counting towards PSLF if I request forbearance while MOHELA figures out how to reduce my payment to my old, lower amount. On the phone, MOHELA simply says they’re “working on this” and that I can apply for a refund after my account is updated… this is very hard to believe. Anyone else in this situation? Anyone have luck with their payments reducing to their old amount? What’s the best course of action? Thanks so much!