10 months of warranty claims and counting, the cycle never stops.
After the last 3 month and 1 week bout of post service claims for a dead, violently flashing right screen, i got 4 seconds of pimax home screen enjoyment before noticing a pile of christmas colored stuck pixels in the right eye.
Over 2 sets of lenses and 3 headsets ive now spent a total of 10 months emailing, shipping, and following up. For reference, ive had 8.5 months of not activley pursuing a warranty claim, so yes, my headset has been in the process of a replacement or repair for more than half the time ive owned it. I was an og crystal preorder btw.
Im down a couple hundred on shipping costs with no end in sight yet. Praise the 60 day rma headset warranty so i can atleast huff copium while i wait another 3 months for the next one. Im tired boss.
After the last 3 month and 1 week bout of post service claims for a dead, violently flashing right screen, i got 4 seconds of pimax home screen enjoyment before noticing a pile of christmas colored stuck pixels in the right eye.
Over 2 sets of lenses and 3 headsets ive now spent a total of 10 months emailing, shipping, and following up. For reference, ive had 8.5 months of not activley pursuing a warranty claim, so yes, my headset has been in the process of a replacement or repair for more than half the time ive owned it. I was an og crystal preorder btw.
Im down a couple hundred on shipping costs with no end in sight yet. Praise the 60 day rma headset warranty so i can atleast huff copium while i wait another 3 months for the next one. Im tired boss.