Refillable Combo Not Valid at Cinebarre?
(Pic for attention) Tried to use my refillable at our local Regal Cinebarre but they refused. The manager said that Cinebarre is a franchise not owned by Regal and therefore they don’t participate in any company programs. Funny because this was a standard Regal before and my points continue to work just fine there. I’m going to contact customer service to get to the bottom of this, but wondering if anyone else has run into the same issue. All the local Regals seem to be confused on how these work.
(Pic for attention) Tried to use my refillable at our local Regal Cinebarre but they refused. The manager said that Cinebarre is a franchise not owned by Regal and therefore they don’t participate in any company programs. Funny because this was a standard Regal before and my points continue to work just fine there. I’m going to contact customer service to get to the bottom of this, but wondering if anyone else has run into the same issue. All the local Regals seem to be confused on how these work.