Global Ban for cheating right after installing the game?

Hey everyone,

I just ran into a frustrating situation and wanted to see if anyone else has experienced something similar. I downloaded SCP about an hour ago to play with my gaming community. We recently set up a private server so we could have a more controlled experience, and my community managers gave me admin privileges (along with other staff) to help moderate games. This was only my second game.

During the match, I accidentally pressed "M" thinking there might be a map or menu, but it opened the admin console instead (since I was given admin powers). I briefly explored it, not realizing what it was, and stopped once I figured it out. The game continued as normal, but as soon as the round reset, I was kicked and received a global ban for cheating.

I’ve never used any cheats, and I only downloaded the game right before this session. I’m pretty sure the anti-cheat system flagged my brief use of the admin tools. I’ve already submitted an appeal explaining the situation, but it’s frustrating to get banned on a private server we set up for our community!

Has anyone else experienced something like this? Will the support help me or explain the reason or did I do something wrong?