I refunded my SV-08 3D printer. You should too

As an owner of a heavily modded Ender 3, and as a software engineer, I love moddable printers. I love open-source even more. So when I saw the Sovol printer announced, I was incredibly excited. I stayed strong even through some of the poor reviews, the failed prints on live streams, even the most recent embargo.

I understand that sometimes companies experience issues. I backed the Flipper project and watched them develop, and stumble, and finally ship a product I love. I get that the first wave sometimes has issues, and may need some shoring up or mods or what have you.

What I absolutely cannot tolerate is the lack of communication. Flipper made a massive effort to keep all of their backers updated, even when things were not going well. But I stood by them because they communicated what was going on and made an effort.

Sovol has not made any effort. It has been entirely on the community to scrape together what little information we can. I'm fine with waiting, but I absolutely must know what I am waiting for. I'm deeply disappointed with Sovol and while I do absolutely want to encourage open source, I do not want to encourage companies to keep their users in the dark about what is happening. It should not be acceptable to anyone.

I encourage everyone reading this to make their voices heard. Refund your orders, spend the money elsewhere. Or, if Sovol do get their act together, buy it then.