Parents don't seem to think about us as people

My colleague's husband passed away suddenly last week. She has two small kids, and it's been really hard on her. Keep in mind that the school posted a notice about his death on social media (which is a whole different issue). I've taken over her grading because she has enough on her plate.

We share a problem parent. This mom has 3 kids in the same grade. I teach one of them, my colleague teaches the other two. We make a point to ignore this mom if she spams us with messages, or contacts us outside of school hours.

For example, this woman has sent me 23 messages in one weekend to ask for her child's marks, the day after they completed the assignment.

So onto the current issue with this mom. On Friday my colleague forwarded a whole bunch of messages to me, from this mom. In summary, she wants her kids' marks, and she knows " your husband is dead but you still have to do your job".

This is the same woman who wanted her kids excused from exams because they were helping her plan her wedding.

How the hell can you be so heartless and cruel? Do they just not see us as humans with feelings? My colleague is going through the worst time of her life, and this horrible woman thinks it's okay to send her dozens of messaging harassing her for marks that aren't even due to be released for 2 weeks. I cannot describe how angry I am right now.