Hard rock hotel under construction - heed this warning
If you have any interest in staying at hard rock, make sure to call ahead and see if they are under construction.
We booked our trip in August for the week of the 13th in January (this week). We received no notice or warning about construction. We got to the hotel and they slid a piece of paper saying there would be construction between 9am to 5pm. We’ve been to Disney hotels while under construction and we didn’t really notice anything so we said ok.
We stayed in a club room, so although our room wasn’t ready, we headed to the 7th floor to get some water and check out the snacks. There we got our first taste of the construction noise. Constant sawing/ drilling and loud bangs. You couldn’t hear yourself think. I was cautious if this was going to be the noise in our room and hoped it wasn’t.
Our room was ready at about 4:30-5. We got to it at about 6 and everything seemed fine. We woke up the next morning and at 9am on the dot. The loud, constant sawing/drilling began. We got out of there at about 10.
We wanted to freshen up at about 1:30 or so, headed back to the room only to find that our water was shut off. This was my tipping point.
We headed down to the lobby to complain about the noise and lack of water. You could hear the same noise in our room in the lobby like it was just one wall away.
The manager told us they couldn’t disclose the construction until guests arrived and that the water shut off would happen every day from 10am to 3pm.
I don’t know about everyone else here but if I’m paying to stay at a “premium” hotel I would expect at the very least running water.
TLDR: Hard rock is under construction and they won’t tell you about it if you book. You will likely hear loud drilling/sawing and not have water for most of the day during the week
Hopefully you all have a different experience.