PSA to future/incoming UNCW students
For any future UNCW or Cape Fear students that plan to move to the Wilmington area in August, avoid leasing with Lighthouse Apartments and here is why:
Early last year apartment management decided to take back all of our duke energy bills into their name with no notice of it occurring and then lost a ton of invoices months after doing such and said, “unfortunately it is still your problem for our fuck up” basically and then returned duke energy back to us, the tenants. Again, with no notice ahead of time for tenants that renewed another year to prepare for those changes. So my roommate sets up his own duke energy account and we all paid for the month of December because we werent aware until November. Anyways, i go to pay my rent and saw that i had an ADDITIONAL $455 charge added to my bill for this month that was labeled as “Unit Electric Default. Missing aug-dec.”
This is the 3rd time they’ve fucked over current tenants. But here are other reasons on why you should stay away:
The units are very small and lots of appliances are outdated and often times seem to break. I had to submit 6-7 different maintenance requests for them to finally give me a new washing unit.
We were never informed about the maintenance team no longer working on the property so we went months with uncompleted maintenance requests until we were told.
There is a huge german cockroach infestation and pest control has been useless. Ive lost a lot of money trying to solve the problem
The rent is insane for how small the bedrooms are.
The amenities are never functional and the pool wasnt opened for 2 years after covid started.
The property is never cleaned properly and lots of people litter with a maintenance team that doesnt clean up trash.
Parking sucks. They have had a big ass cargo container sitting outside taking up 3-5 potential parking places and has been sitting there for multiple years. Also little to no visitor parking available.
some tenants with animals do not clean after their pets so there will be dog shit left on the sidewalk for somebody to step in.
the walls in our units are very thin and i can hear my neighbors having conversations from my bedroom into their’s.
A 2x2 is almost $1,000/mo and thats ONLY for your bedroom. A 3x3 is $850-$950 last i checked. They rip off their tenants (obviously)
The management at Lighthouse show a lack of willingness to be transparent with current and future residents about any and all changes that get made and often these changes happen too frequently and because of that, ive lost $1,000 in savings due to their mismanagement.
I would strongly advise everyone to stay away from Lighthouse and look elsewhere. The Reserves would be a way better choice honestly. At least you aren’t going to get charged for shit that you were never notified on. Seeing my bill left me extremely pissed and became the final straw on holding back my tongue. Ive lived there for 2 years and had no intention on renewing already. But now i will promptly sink them on their bullshit.