DAE have technical issues with the Alaska pre-recorded interviews?

I feel like i’m getting set up to fail whenever I advance to the pre-recorded interview section. The system always glitches, the answers are timed but there’s no timer, etc. It always gives me a problem and i’m sure it has been messing with my answers- which has caused me to continually get rejected. I’ve reached out to Alaska about this and they don’t really seem to care. It’s frustrating because i’ve never had this issue with any other pre-recorded interview system.