Passport Office Experience

Nothing but good things to say regarding my experience at the Frederick St location. I went this morning at open, I chronicled my experience via text. I went twice during the big “post covid rush,” and had one experience lining up at 430am - was 34th in line and got out at 11:45am.

Today’s experience was nothing like that.

I had my renewal paperwork, old passport, photos - everything needed.

Arrived just after open, at 8:35am. Three people ahead of me in the hallway line. The line quickly dissipated as security was directing foot traffic into the office. By 8:44, I got my queue code. I was waiting for my wicket to call my number and there were approximately 12 people ahead of me in that queue. They were moving through people with nine or so wicket windows open. My number was called at 8:59 and by 9:07 I was walking out.