Update for Mint users affected by Hurricane Milton

We continue to try and support those of you who are in areas still without services from the hurricanes. Our previous post (with information on how affected customers are identified is here.

For users flagged as affected in Milton in areas that are expected to have services outages for an extended period - you will receive or may have already received an email and/or SMS letting you know the following:

For those of you on 5GB, 15GB and 20GB plans, we will be adding 50GB of data to your plans For those of you on Unlimited plans, we are raising your high speed data allotment, as well as removing restrictions on the amount that can be used for hotspot

These are extraordinary efforts for extraordinary times. Our hearts, thoughts, and efforts are with you.

Not to be a company sort of guy - but reading what T-Mobile is doing to ensure there is service on the ground link 1 and link 2 makes me very proud of our relationship.

P.s. If you are reading this, it may not apply, but T-Mobile is also activating a disaster version of Starlink’s Direct to Cell network. See pinned comment for info.

If you need further assistance, please DM u/MintMobileAlex and we’ll do our best to help you out.

-Rizzy