What have your experiences with Nintendo Customer Service / Support been like?

No, this isn't some feed back survey.

I just had a laughably bad time with them - enough for me to stop supporting their company - and was curious if it was a outlier, or maybe it happens all the time.

What's your story? Did they snub you, help you, give a freebie, credit your account, make a basic replacement, send something via mail, etc?

Generally, it seems if something needs physically repairing, that department seems to shine, but I'm not sure about the rest.

I'll post my story in the comments, as I'd rather the prompt to be open to both sides of the fence rather than opening the door my negative rants.

Bonus Pic: Some of My Old Nintendo Swag