My IDFC Account was frozen totally without any prior information.

Got this email from IDFC today morning !!

We wish to inform you that transactions in the said account are not appearing to be in line with the details updated by you with the Bank. Accordingly, we are constrained to mark a total freeze on your account.

As a result of this freeze, you will not be able to make any debit/credit transactions. Any cheque/s already issued and/or other instructions executed on your account and presented to us against the account, on or after the date of freeze, will be returned.

Therefore, please note that such dishonour / return of cheque/s by the Bank shall be at your cost, consequences and risks and the Bank shall not be liable or responsible for such return/ dishonour.

We request you to visit any of our bank branch and submit supporting documents providing details or rationale for undertaking these transactions which will enable us to lift the freeze from your account at earliest.

Don't have a clue why this happened and I haven't even done more than 10 transactions this month. Anybody faced the same issue before ?

Update: The freeze was removed and the reason they provided was too many UPI transactions when I have done only 1 in this month. They are not providing which transaction caused the issue as even the bank employees are clueless.