Shopify account terminated

Hello everyone,

My Shopify account was terminated unexpectedly while I was still in the design phase of my store. I hadn't made any sales yet - the store was brand new and I had only finished designing the homepage.

After the termination, I submitted all requested documentation to the support team 5 days ago and have followed up with them several times over the past 4 days. However, I haven't received any response yet.

Would anyone be able to help with this situation?