Is it just me?

Does anyone else work in skilled nursing? It feels like no matter what you do, if family complain about something…you’re still on the hook regardless of whether you followed the process for your job or not. I’ve been working in skilled nursing close to 3 years now at two different facilities, and I can’t say that I’ve felt supported and training seemed minimal and more learn as you go and even then instruction was somewhat inconsistent. I’ve been a social worker for close to 11 years and I’m just wondering if my abilities are just not up to par or if the problem lies more within the system and culture of skilled care centers as a whole. Can anyone else share their experiences in skilled care?