What is your experience with the Placer STR Complaint hotline / STR enforcement?

Do they show up promptly when called, e.g. for a noise issue? Generally effective or mostly toothless? The phone number seems to be the main interface; your experience with it?

(I stayed in an STR in Palm Springs recently and their whole system puts the fear of god in you. Wondering how we compare as well as any firsthand experiences/tips dealing with problem neighbors).