Lost phone

Hi all,

I left my phone in an Uber this afternoon and tried calling the driver on my girlfriend's phone to no avail. We contacted Uber Help and they said they had contacted the driver. I understand that he is running a business and on his own schedule and I may not get the phone back until a later date. I am definitely going to compensate him handsomely for returning my phone.

The questions I had are: does Uber tend to contact those who put in help requests within 24 hours? That's what they said on the app but I'm curious about people's experiences. At this point there isn't much to do but wait, I understand that. Also - is there a possibility I don't get my phone back at all?

Thanks for any help!

Update:

The Uber driver called my girlfriend - he noticed the phone when he got home from his shift and will be dropping it off tomorrow! Thank you for all the insight!