Pressure on ZVV customers

In their excitement to go digital the ZVV is abandoning customers and enjoying the opportunity to fine them.

Now the pressure is on to buy a smartphone or upgrade to one that works with G4, as the G3 network is going to be shutdown. (See Sunrise’ announcement)

This leaves all those who can buy a ticket but cannot afford or use a smartphone in the cold. The ZVV is making everything inconvenient for those without smartphones and the G4 network.

ZVV’s solutions are: Buy your tickets over the phone Or Buy a multi card, and be fined when you cannot fine a franking machine.

This disgusting.